Products
Online Order Form
Statement of Privacy & Security
Humidifier Buying Guide
Product Comparisons
Customer Testimonials
Send your comments
Frequently Asked Questions
Product Availability and Pricing
Sales Tax Information
Shipping Information
International Orders
Methods of Payment
Cancel Order
Return Policy
RMA Request Form
1. I have questions and need assistance, who do I contact?
2. What kinds of products does Humidifiers Direct offer?
3. What is the return/exchange policy?
4. Are your products always available?
5. What are my options for placing an order?
6. Can I pay by check or money order?
7. Will I be charged extra for shipping?
8. How long will it take to receive an order?
9. Will sales tax be added to my order?
10. Will I receive notice that my order has been shipped?
11. What if I need to cancel or change my order?
12. How do I know if an item is out of stock or on backorder?
13. Where can I give feedback about products or other items?
To contact us with any additional questions, click here.
Our friendly and knowledgeable staff will gladly answer any questions you may have about products or ordering. If you are an existing customer, please include your invoice number in all correspondence. You can find this number on the confirmation receipt you received after placing your order or on the bottom left of the shipping label. "Thank you [for the] timeliness of your responses." - Pat M. To obtain contact information, click here.
Our friendly and knowledgeable staff will gladly answer any questions you may have about products or ordering. If you are an existing customer, please include your invoice number in all correspondence. You can find this number on the confirmation receipt you received after placing your order or on the bottom left of the shipping label.
"Thank you [for the] timeliness of your responses." - Pat M.
To obtain contact information, click here.
We strive to carry quality products at affordable prices. *Ultrasonic Cool Mist Humidifiers - Extremely efficient ultrasonic cool mist humidifiers for home, office, or travel. PLUS - our sister sites offer: www.surroundair.com - Effectively purify the air in your entire home with these portable, inexpensive air purifiers. These negative ion and ozone air purification systems can reduce or eliminate molds, fungi, mildews and dust mites from the breathable air in your home. Top of page
We strive to carry quality products at affordable prices.
*Ultrasonic Cool Mist Humidifiers - Extremely efficient ultrasonic cool mist humidifiers for home, office, or travel.
PLUS - our sister sites offer:
www.surroundair.com - Effectively purify the air in your entire home with these portable, inexpensive air purifiers. These negative ion and ozone air purification systems can reduce or eliminate molds, fungi, mildews and dust mites from the breathable air in your home.
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Please see our Return/Exchange Policy page. This page also has information regarding the 30-Day Money-back guarantee. Top of page
Please see our Return/Exchange Policy page. This page also has information regarding the 30-Day Money-back guarantee.
From time to time, some of our products or product accessories may not be immediately available. All out of stock or backordered items will be clearly marked on corresponding item information. An option to be placed on a waiting list for product arrival notification will also be available. If you choose to be placed on the waiting list, you will receive product updates and be notified when the product first becomes available. All those on the waiting list will receive first buying options on newly acquired inventory. If you have placed your name on a waiting list and would like an update of order arrival please, click here.
From time to time, some of our products or product accessories may not be immediately available. All out of stock or backordered items will be clearly marked on corresponding item information. An option to be placed on a waiting list for product arrival notification will also be available.
If you choose to be placed on the waiting list, you will receive product updates and be notified when the product first becomes available. All those on the waiting list will receive first buying options on newly acquired inventory.
If you have placed your name on a waiting list and would like an update of order arrival please, click here.
There are several options to choose from. Secure online order form - click here Order over the phone- call us at (888) 812-1516 during business hours Mon-Fri 9am-6pm MST. Simply tell us the product (s) you'd like, the quantity, and have your Visa, MasterCard, American Express or Discover card ready. Our friendly staff will assist you with any questions you may have. Order using a fax machine- Send your order (with credit card information) by fax to (801) 991-4838. Faxed orders are normally shipped within 1 business day of receipt. Regular mail- You can also mail your order with check or money order (payable to Liv Sure) to the following address: Liv Sure 334 N. Marshall Way, Ste. C Layton, UT 84041 Top of page
There are several options to choose from.
Secure online order form - click here
Order over the phone- call us at (888) 812-1516 during business hours Mon-Fri 9am-6pm MST. Simply tell us the product (s) you'd like, the quantity, and have your Visa, MasterCard, American Express or Discover card ready. Our friendly staff will assist you with any questions you may have.
Order using a fax machine- Send your order (with credit card information) by fax to (801) 991-4838. Faxed orders are normally shipped within 1 business day of receipt.
Regular mail- You can also mail your order with check or money order (payable to Liv Sure) to the following address:
Liv Sure 334 N. Marshall Way, Ste. C Layton, UT 84041
The fastest way to receive your order is by ordering online using a credit card. However, if you prefer, you can also order by using a check or money order. When paying by personal check, we will normally ship your order 5-7 business days from the date we receive your order. This allows time for your check to clear your financial institution. If you send a certified check or money order, your order will normally ship 2 days upon order arrival. For further information regarding methods of payment, click here. Checks should be made payable to Liv Sure.
The fastest way to receive your order is by ordering online using a credit card.
However, if you prefer, you can also order by using a check or money order.
When paying by personal check, we will normally ship your order 5-7 business days from the date we receive your order. This allows time for your check to clear your financial institution. If you send a certified check or money order, your order will normally ship 2 days upon order arrival.
For further information regarding methods of payment, click here.
Checks should be made payable to Liv Sure.
For your convenience, we use UPS delivery service to deliver your order to you. Free shipping is standard for all orders shipped within the Continental US and Canada via UPS Ground. Express delivery by UPS 2-Day Air is also available to the Continental US and Canada for an additional $50 charge. Although UPS ships to most areas, they do not ship to P.O. boxes. Please provide a physical street address in all shipping information. Orders placed by those OUTSIDE the US and Canada will be charged for international shipping. A shipping quote can be requested at the time you place your order. For more information regarding shipping, click here.
For your convenience, we use UPS delivery service to deliver your order to you. Free shipping is standard for all orders shipped within the Continental US and Canada via UPS Ground. Express delivery by UPS 2-Day Air is also available to the Continental US and Canada for an additional $50 charge. Although UPS ships to most areas, they do not ship to P.O. boxes. Please provide a physical street address in all shipping information.
Orders placed by those OUTSIDE the US and Canada will be charged for international shipping. A shipping quote can be requested at the time you place your order.
For more information regarding shipping, click here.
The average delivery time for UPS Ground is between 3-7 days depending on your location. Please be aware that the above shipment time is the average and does not necessarily mean you will receive your order within the specified number of days. In our effort to provide fast delivery, you may receive two or more shipments if multiple items are ordered. Please take note that we do not ship on Saturdays, Sundays and Holidays. Orders placed on Friday will ship the following Monday. For more information regarding shipping, click here.
The average delivery time for UPS Ground is between 3-7 days depending on your location. Please be aware that the above shipment time is the average and does not necessarily mean you will receive your order within the specified number of days. In our effort to provide fast delivery, you may receive two or more shipments if multiple items are ordered.
Please take note that we do not ship on Saturdays, Sundays and Holidays. Orders placed on Friday will ship the following Monday.
All products sold to Utah residents will include 6.5% sales tax.
Upon shipment, you will receive an email from UPS which will contain specific shipping information including ship date, expected arrival date, and a tracking number. Products normally ship within 1-2 business days after orders have been received. Order submitted on Friday will be shipped out on Monday. We do not ship on Saturdays and Sundays, or holidays. For more shipping information, click here. To request information regarding your order, click here.
Upon shipment, you will receive an email from UPS which will contain specific shipping information including ship date, expected arrival date, and a tracking number.
Products normally ship within 1-2 business days after orders have been received. Order submitted on Friday will be shipped out on Monday. We do not ship on Saturdays and Sundays, or holidays.
For more shipping information, click here.
To request information regarding your order, click here.
If for any reason you decide to cancel an order please contact a Humidifiers Direct Customer Service team member immediately at 801.593.0559 or by email at custserv@humidifiersdirect.com. If your order has not yet shipped, we can usually cancel the order upon notification. To confirm your order cancellation, please leave a valid email address with the team member or within your email message. For more information, click here. Top of page
If for any reason you decide to cancel an order please contact a Humidifiers Direct Customer Service team member immediately at 801.593.0559 or by email at custserv@humidifiersdirect.com.
If your order has not yet shipped, we can usually cancel the order upon notification. To confirm your order cancellation, please leave a valid email address with the team member or within your email message.
For more information, click here.
All out of stock or backordered items will be clearly marked on corresponding item information. An option to be placed on a waiting list for product arrival notification will also be available. If you choose to be placed on the waiting list, you will receive product updates and be notified when the product first becomes available. All those on the waiting list will receive first buying options on newly acquired inventory. Top of page
All out of stock or backordered items will be clearly marked on corresponding item information. An option to be placed on a waiting list for product arrival notification will also be available.
We value our customers opinions and welcome any feedback you have to offer. Click here to access the customer comment form.
We value our customers opinions and welcome any feedback you have to offer.
Click here to access the customer comment form.
